Support

Email andrew@honestleaderboardgame.com.

Purchase problem

Include your public display name, platform, approximate purchase time, store product amount, and currency. Do not email card details, passwords, private keys, a complete purchase token, or any deletion retrieval or recovery authorization.

Delete an account

In the app, open your profile by tapping your name, then choose Delete account. You can also request account deletion by email without signing in to this website or reinstalling the app. We verify account ownership before completing an email request; a display name alone is not sufficient.

Deletion replaces your public name with “Deleted player” and ends ordinary account access. It does not change an amount or rank already counted; a later authoritative store correction may change the anonymous amount and rank. Public block state is cleared immediately, and private block/report relationships are removed in bounded batches before the final retained-record purge. A temporary private mapping used to redact older snapshots is removed after replacement snapshots are published. An identity-free private link needed for an unresolved store payment may remain until settlement or the final retained-record purge, targeted no later than 31 days. The anonymous monthly fact and minimized financial record do not retain the original account ID after that purge. The minimized product, amount, currency, USD amount, timestamps, platform/environment, financial state, and hashed transaction identifier may remain private while needed for accounting, dispute handling, fraud prevention, or legal obligations. Raw receipts, purchase tokens, email, and card details are not kept in that ledger, and it cannot restore your profile.

The app may temporarily protect a limited authorization on that device only to retrieve the same deletion result after sign-in ends. It cannot restore the account or authorize a payment. We remove the Supabase sign-in identity during deletion, so the same Apple or Google identity can create a fresh account but cannot restore the deleted one. If the sign-in provider is temporarily unavailable, the app reports that deletion is finishing and an automated queue retries while the old account remains unavailable. If a store payment is unresolved, limited device-held recovery authorizations and server hashes may exist only to finish receipts bound to their exact quote, product, platform, and store proof. They cannot create another credit or restore the account. Finalized state may remain for up to 24 hours to replay the exact response safely and never beyond the 31-day deadline.